Privacy Policy

Effective date: May 22, 2025

At Runami, your privacy and data security are a top priority. This Privacy Policy explains what data we collect, why we collect it, and how we handle your information responsibly and transparently.

1. Who We Are

Runami is an AI-powered running coach that helps runners train smarter through personalized training plans. We collect and process data to generate adaptive coaching recommendations via web, calendar, and chat interfaces.

2. What Data We Collect

We collect data in the following categories:

A. User Profile

  • Name (optional)
  • Age, gender, height, weight
  • Fitness level and training preferences
  • Timezone

B. Running Data

  • Past runs imported from Strava (up to 200)
  • Manually logged or synced future activities
  • Goal-specific details (e.g. race date, distance, time target)

C. Health and Sync Data

  • From connected services like Garmin, WHOOP, Apple Health
  • May include HRV, sleep data, resting heart rate, and recovery scores

D. Training Feedback

  • Post-run check-ins (pain, mood, difficulty)
  • Chat messages and AI conversations
  • Memory of injuries, confidence levels, and motivation

E. Usage Data

  • Session progress and plan interaction logs
  • Feature usage (e.g., reschedule, skip, chatbot feedback)
  • Basic analytics (via cookies or web log files)

3. How We Use Your Data

We use your data to:

  • Generate and update your AI training plan
  • Provide calendar reminders and chatbot responses
  • Monitor trends to suggest adjustments or warn about overtraining
  • Improve AI accuracy and platform performance
  • Maintain secure, personalized, and user-aware coaching experiences

We do not use your data for advertising or sell your information to third parties.

4. Third-Party Integrations

When you connect services to Runami, we may retrieve the following:

  • Strava: Run history, pace, heart rate, and distance
  • Google Calendar: Write access to add/update your training plan
  • Telegram/WhatsApp: Access to chat messages for AI guidance
  • Garmin/WHOOP/Apple Health: (Planned) Sleep and recovery insights for adaptive training

All integrations follow OAuth authorization flows and operate under your explicit permission.

5. Data Storage & Security

  • We use PostgreSQL databases with secure access
  • Sensitive data (e.g., health, injury, mood) is stored in isolated tables
  • Training plans and AI outputs are versioned and securely logged
  • Background tasks handle data syncing and backups (S3-compatible)
  • All user data is tied to a unique account and never shared across users

We comply with GDPR standards and maintain internal access control to prevent unauthorized data exposure.

6. Data Retention & Deletion

  • We retain your data as long as your account is active
  • Inactive accounts may be archived or anonymized after 6 months
  • You may request full data export or permanent deletion by emailing hello@runami.com (feature also coming to the dashboard)

7. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct or update inaccurate data
  • Delete your data
  • Object to certain types of processing
  • Withdraw consent (where applicable)

To exercise these rights, email us at hello@runami.com.

8. Cookies

Runami uses essential and analytics cookies to:

  • Maintain your login session
  • Track usage for performance improvement

We do not use advertising or third-party tracking cookies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new "effective date." Material changes will be communicated via email or in-app notification.

10. Contact Us

If you have questions about this policy or our data practices, contact:

Runami Support Team

Email: hello@runami.com